INOVA has created this Privacy Policy in line with INOVA’s commitment to your privacy on INOVA’s websites and marketing initiatives. The following discloses INOVA’s information gathering, dissemination and protection practices.
Compliance
If you do not agree to the terms of this Privacy Policy, please do not access or use INOVA websites.
Collection of Information
INOVA collects information to provide better services to its users and to better understand visitor traffic to its websites and what content is of interest. INOVA collects information in the following ways:
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Information you affirmatively choose to submit to us (such as your name, email address, company name, title, country) for the purpose of accessing various downloads, viewing specific content, subscribing to INOVA newsletters, registering for events and your preferences in receiving marketing material from INOVA, and its third party partners, and your communication preferences, etc. Information we have obtained about you from publicly available sources such as social media, marketing platforms or on events, you attended. You will receive marketing communications from INOVA if you have requested information from INOVA or you or your employer has purchased services from INOVA;
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Information INOVA receives from your use of INOVA websites, such as the IP address, browser type, your ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state of all visitors to INOVA’s websites;
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Location information when you use INOVA’s websites as INOVA may collect and process information about your location. INOVA use various technologies and tools to determine location;
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Information that is considered aggregated data such as statistical or demographic data which INOVA may use for any purpose. Aggregated data may be derived from your personal information but is not considered personal information in law as it does not directly or indirectly reveal your identity, unless INOVA combines or connects aggregated data with your personal information so that it can directly or indirectly identify you; and
- INOVA collects technical data from various third parties and public sources as, such as:
- analytics providers
- advertising networks
- search information providers
Other than as required by law, INOVA websites do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). INOVA will not collect any information about criminal convictions and offenses. INOVA will only use your personal information for the purposes for which it was collected, unless it reasonably considers that it needs to use it for another reason that is compatible with the original purpose. If INOVA needs to use your personal information for an unrelated purpose, INOVA will notify you and explain the legal basis which allows INOVA to do so.
Sharing of Information
INOVA may disclose your personal information to the following categories of recipients:
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To its group companies, professional advisers, third party services providers and partners who provide data processing services to INOVA (for example, to support the delivery of, provide functionality on, or help to enhance the security of INOVA websites), or who otherwise process personal information for purposes that are described in Privacy Notices or notified to you when INOVA collects your personal information. A list of INOVA’s current group companies is available upon request.
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To any competent law enforcement body, regulatory, government agency, court or other third party where INOVA believes disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish or defend its legal rights, or (c) to protect your vital interests or those of any other person.
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To any other person with your consent to the disclosure.
Legal Basis of Processing
If your personal information is protected by EU data protection law, INOVA’s legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which INOVA collects it. However, INOVA will normally collect personal information from you only (a) where it needs the personal information to perform a contract with you, (b) where the processing is in its legitimate interests and is not overridden by your rights, or (c) where it has your consent to do so. In some cases, INOVA may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. If you have questions about or need further information concerning the legal basis on which INOVA collects and uses your personal information, please contact INOVA using the contact details provided under the “Contact Details”heading below and in the right-hand side column.
Use of Information
Any information collected by INOVA will be done in accordance with this Privacy Policy for the purposes of making better business decisions, supporting the activities you choose to engage in, and providing higher quality solutions and services to INOVA’s customers. INOVA uses your location information to tailor your experience with INOVA websites. It may also use any non-personal information collected to enhance INOVA websites, and your IP address for website diagnostics and administration. INOVA will only retain your personal information for as long as necessary to fulfill the purposes it was collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, INOVA considers the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which INOVA processes your personal information and whether it can achieve those purposes through other means, and the applicable legal requirements.
Information Security
INOVA protects your personal information in the same way that it protects itsother confidential information, such as storing it on secure servers that only select INOVA personnel have access to, and by encrypting it to help prevent access by any unauthorized parties. INOVA has put in place procedures to deal with any personal information breach and will notify you and any applicable regulator of a breach when legally required to do so.
Marketing
As explained above, INOVA will collect and use your personal data for marketing purposes. Your data will be stored in our Contact & Customer Relationship Management system. We will use your data to inform you about INOVA products and services we think may be of your interest and sending you our newsletters. For statistical purposes, we will collect information about your response to our emails and our interaction with you to make decisions on future marketing.
Links
INOVA websites contains links, plug-ins and applications to various third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. INOVA has no control over, and is not responsible for the content, privacy policies or reliability of such third-party connections. When you leave INOVA’s website, INOVA encourages you to read the privacy notice and privacy policy of every website you visit.
Your Data Protection Rights
If your personal information is protected by EU data protection law, you have the following data protection rights which you may be able to exercise by contacting INOVA using the contact details provided under the “Contact Details” heading below and in the right-hand side column:
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If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting INOVA.
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In addition, you can object to processing of your personal information, ask INOVA to restrict processing of your personal information or request portability of your personal information by contacting INOVA.
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You have the right to opt-out of marketing communications that INOVA sends you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails INOVA sends you or by using the relevant opt-out mechanism for non-email based marketing.
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Similarly, if INOVA has collected and processes your personal information based on your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing INOVA conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
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You have the right to complain to a data protection authority about INOVA’s collection and use of your personal information. For more information, please contact your local data protection authority.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, INOVA may charge a reasonable fee or refuse to comply with your request if your request is clearly unfounded, repetitive or excessive. INOVA tries to respond to all legitimate requests within two months. Occasionally, it may take longer if your request is particularly complex or you have made a number of requests. In this case, INOVA will notify you and keep you updated.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies some parts of INOVA websites may become inaccessible or not function properly.
Changes to the Policy
INOVA reserves the right to modify or amend this Privacy Policy at its own discretion from time to time. The changes can be viewed here or elsewhere on INOVA websites. Your continued use of INOVA websites constitutes your acceptance of those changes. This version was last updated on Jan 4th 2021 and historic versions can be obtained by contacting INOVA.
Contact Details
It is important that the personal information INOVA holds about you is accurate and current. Please keep INOVA informed if your personal information changes during your relationship with INOVA. Additionally, if you have any questions about this Privacy Policy, the practices of INOVA websites or your interaction with INOVA via INOVA websites, please contact:
INOVA
Bulevardi Gjergj Fishta #146, Tirana
Albania
Email:
contact@inova.al